Guide · by Amr Magdy · Nov 2026
How to role-play seller calls with new reps in 15 minutes
Role-play works when it is short and happens often. Long sessions where one rep performs for the whole room work less well. A 15-minute huddle twice a week is enough.
The format
- The team lead reads one seller line out loud, for example "Just give me a number. What would you pay?"
- They point at a rep, who answers on the spot in one or two sentences.
- The team gives a thumbs up or down, and the lead reads the line that works.
- Next line, next rep. Six or seven lines fit in 15 minutes.
Where the lines come from
Use what the team fumbled last week: a seller who went quiet, a price question, a spouse who wasn't on the call. Keep a running list in the team chat so anyone can add one.
Five lines to start with
- "Just give me a number."
- "I need to talk to my husband first."
- "Another company already offered me more."
- "I'm not in a rush."
- "Can you just text me the offer?"
For what a good answer sounds like on the five calls that trip up new hires, see 5 seller calls to practice before day one.
Related guides
5 seller calls to practiceThe five calls that trip up new lead managers, and what a good answer sounds like.Lead manager trainingA day-by-day plan for a new lead manager: practice calls, live calls with a buddy, then a pipeline.New lead manager checklistA one-page checklist from before day 1 to day 30.Seller follow-up templatesText, voicemail and email wording for the missed call, offer and not-now moments.
Want your new reps to practice this before a live lead?
Ready to Dial is free practice for lead managers and closers. The first seller call takes about 3 minutes, with no sign-up: readytodial.amrmagdy.com
Try a free practice callOr just ask one question about your setup: email · WhatsApp · LinkedIn
