New lead manager checklist: day 1 to day 30
One page, four stages: before day 1, week 1, weeks 2 to 4, and day 30. Print it or paste it into your team chat. The reasoning behind each line is in the first 30 days plan.
Before day 1
- Logins for the CRM, the dialer and the team chat
- The call window and team rules written down in one place
- A buddy picked for live calls in week 1
Week 1
- Practice calls finished before the first live lead
- First live calls with the buddy listening
- Notes for the closer reviewed each day
Weeks 2 to 4
- Owns a small list, every lead with a dated next step
- Two 15-minute huddles a week
- A short weekly check-in with the team lead
Day 30
- The team lead reviews 3 of their calls
- Agreed on one skill to work on next month
Related guides
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